Privacy Policy
At PackPro, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By visiting our website or using our services, you agree to the terms and conditions outlined in this policy. Please review this document carefully to understand our practices regarding your personal information.
Information We Collect:
We collect several types of information from and about users of our website, including:
Personal Information
Personal information that identifies you as an individual may include, but is not limited to:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (e.g., credit card details)
- Company name (if applicable)
Non-Personal Information
Non-personal data collected automatically when you use our site, such as:
- IP address
- Browser type
- Device type
- Referring website
- Pages viewed and the duration of your visit
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, such as:
- Session cookies to keep you logged in during a session
- Analytics cookies to track website performance and usage
- You can adjust your browser settings to reject cookies, but this may limit your ability to use certain features of the site.
How We Use Your Information:
We use the personal and non-personal information collected from you in the following ways:
Providing Services
We use your personal information to fulfill and manage orders, provide customer support, process payments, and deliver products.
Improving Our Website and Services
We use non-personal information to analyze website traffic, understand user behavior, and improve our services and products.
Marketing and Communication
With your consent, we may use your contact information to send newsletters, promotional offers, and other marketing communications. You can opt out of these communications at any time by following the instructions in the emails or contacting us directly.
Sharing Your Information:
We do not sell, rent, or trade your personal information with third parties. However, we may share your information under the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers may include payment processors, shipping partners, or email marketing platforms. All service providers are contractually obligated to protect your information and use it only as directed by PackPro.
Legal Compliance
We may disclose your information if required by law or in response to a valid court order, government investigation, or other legal process.
Business Transfers
In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.
Security of Your Information
We take the security of your personal information seriously. We use industry-standard encryption technology and secure servers to protect your data during transmission and storage. However, no method of electronic storage or transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your Rights and Choices:
Access and Correction
You have the right to access and correct the personal information we hold about you. You can do this by logging into your account or contacting our customer service team.
Opting Out of Marketing
If you no longer wish to receive marketing communications from us, you can opt out by following the “unsubscribe” link in our emails or by contacting us directly.
Deleting Your Information
You have the right to request that we delete your personal information. To do so, please contact us, and we will take reasonable steps to comply, unless we are required to retain certain data for legal or business purposes.
Data Portability
If you need your data in a structured, commonly used, and machine-readable format, you may request that we provide this to you.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. After that period, your data will be securely deleted.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. Please review the privacy policies of these websites before providing any personal information.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from anyone under 18. If we discover that we have collected personal information from a child, we will take steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page, and the effective date will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: inquiry@packpropackaging.com
We are committed to resolving any privacy-related issues in a timely and professional manner.